To protect your privacy: email us with billing or account questions instead of posting here.

I can no longer sign onto my account

devoncloud
devoncloud
Community Member

Can someone help? I am unable to sign into my account. It is asking me for a security key which I do t remember ever getting and my password is not working and neither is my fingerprint. How do I get back in?

Comments

  • Hi devoncloud - Sorry for the troubles. I'll do the best I can to assist you. Let's move the conversation over to email since we will be discussing specifics relating to your account. At your earliest convenience, reply back to me so we can continue our conversation over there. I look forward to hearing back from you soon. :smile:

    ref: DUV-45584-435

This discussion has been closed.