when i enter my password it says 'connecting' and starts counting...nothing happens
i cannot access my passwords. it continues counting and doesn't open after i enter my master password
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:when i enter my password it says 'connecting' and starts counting...nothing happens
ref: RHU-45683-516
Comments
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@susanwhite: Thanks for reaching out. I’m sorry for the confusion! It sounds like you may have a very old version installed. I see you've also emailed us separately, so I'll reply there shortly to get some details and help you get things sorted out.
ref: RHU-45683-516
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Hi Brenty,
just emailed diag report. please let me know what to do. thanks!0 -
@susanwhite: Great! I'll take a look at the diagnostics and get back to you via email shortly! :)
ref: RHU-45683-516
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