Access to Private Vault for Ex-Employee

dean_stein
dean_stein
Community Member
in Business and Teams

Hello,

We had terminated an employee and suspended their access to our Team account at the time there were terminated. They are asking for access to the passwords that were in their private vault on our Team Site. We have no problem with this request and would like to honour it - just not sure how we go about it.

Thanks.

-Dean

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Comments

  • Ben
    Ben

    Hi Dean ( @dean_stein ),

    Thanks for taking the time to write in. The only way to do this really would be to un-suspend their account. You could remove access to any shared vaults before doing so, that way they would only have access to the Private vault. They could then sign up for an individual membership (or 1Password Families membership) and move their information over to that.

    Sign Up - 1Password

    Move items between vaults - 1Password Support

    Once they've got their information moved over you can again suspend their account.

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

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