Installing on iPhone

danmccarter
danmccarter
Community Member
in iOS

I have 1Password installed on my iMac, my iPad and my iPhone. It work fine on my iMac. It is working on my iPad but I don't know how to keep it up to date. I can't get it to work at all on my iPhone. It wants my Sign in address, email address, your secret code, and my master password. I do not know what sign-in address it might need nor do I have a secret key. I do have a license and I am running the latest Mac OS and iPhone IOS and my 1Password is version 6.8
I have spent about two hours on the website trying to figure this out.
Thanks for any help
Dan

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • beyer
    beyer
    1Password Alumni

    Hello @danmccarter,

    Thanks for taking the time to reach out to us! :)

    The Secret Key and Sign-in Address are only used with a 1Password.com account (for individual, Families, or Teams). If you don't have one of those (which it doesn't sound like you do), you just need to select the sync option (iCloud, Dropbox, or WLAN Server for wifi syncing) you are currently using on your other devices. You'll find these options on the first screen after launching the 1Password iOS app under "Already using 1Password?".

    If you're interested in migrating over to a 1Password.com account (which is truly the best way to use 1Password) all you need to do is follow this super handy guide.

    Apple's App Store updates all your iOS apps, including 1Password. They have a friendly support guide to help you turn on automatic downloads for updates.

    Let us know if that helps and if you have any additional questions.

    --
    Andrew Beyer (Ann Arbor, MI)
    Lifeline @ AgileBits

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