Can't sign into Facebook on my iPhone; can do so only on my iMac

TheEthicsGuy
TheEthicsGuy
Community Member

I just signup for a trial of 1Password. On my iMac, I changed my Facebook password to something difficult via 1Password. But now I can't open Facebook on my iPhone.


1Password Version: 1Password Version 6.8 (680014) Mac App Store
Extension Version: LATEST
OS Version: OS X 10.12.4
Sync Type: Not Provided
Referrer: forum-search:Can't sign in to Facebook on my iPhone; can do so only on my iMac

Comments

  • Hi @TheEthicsGuy

    Sorry to hear about the trouble. Could you please let me know what the difficulty you're having logging into Facebook on the iPhone is? What happens when you attempt to do so?

    Ben

  • TheEthicsGuy
    TheEthicsGuy
    Community Member

    Thank you for your response. (Didn't get a response when I reached out via Twitter.) On my iPhone, I can't paste in the password that 1Password generated for me. It won't let me copy it from the 1Password app on my phone. What should I do?

  • TheEthicsGuy
    TheEthicsGuy
    Community Member

    Anybody home?

  • @TheEthicsGuy,

    I've had no difficulty copying & pasting my Facebook password on iOS. Do you have your Facebook password saved in a Login item? And is that where you are trying to copy it from? If you paste into a different app -- such as the built-in Notes app, does the password paste there?

    Anybody home?

    This is not a live chat.

    Didn't get a response when I reached out via Twitter.

    I'm sorry to hear 1Password hasn't reached out to you on Twitter yet; I'm sure it will soon. We make every effort to respond to inquiries regardless of the communications channel within 24 hours.

    Thanks.

    Ben

This discussion has been closed.