Extension issue using Chrome

RCMjr

When I click on the extension in Chrome, I get a new look; I'm not able to enter my password to open 1PW. I thought it was a glitch of some sort so I deleted it and reinstalled it, but it's the same. Hopefully you can guide me though what I need to do in order to get it to act as it does in Safari.

Thanks.

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1Password Version: 6.8
Extension Version: 4.6.6 & 4.6.6.90
OS Version: 10.12.6
Sync Type: Not Provided

thetizzo

I am having this same issue with the Chrome extension. Reinstall also did not help.

1Password Version: 6.8
Extension version: 4.6.9.90
OS Version: 10.12.5

tianhuil

I'm also getting right click behavior in OSX Chrome when I left click. I've reinstalled the Chrome extension multiple times: https://www.dropbox.com/s/kez7wz0m9hl6r8r/Screenshot 2017-08-08 19.37.00.png?dl=0

Can you roll back the extension version (I think this break is broken) or point us to a link where we can install from an older version? This outage literally prevents me from using the app on Chrome and is making me consider just using the Browser's password feature.

OSX Version 10.12.6
Version 59.0.3071.115 (Official Build) (64-bit)
1Password: Password Manager and Secure Wallet 4.6.9.90

leilahock

Same issue here! I get a menu option with the extension, but no option to actually use the extension. I get the same menu as tianhuil. I've uninstalled and reinstalled and didn't help. I use this multiple times a day, so we need this fixed stat!

jxpx777

Hello, folks. Sorry for the trouble you're all having just now. The disabled toolbar button is because the extension cannot connect to the main app. This usually happens when a pending Chrome update causes the code signature to be invalid. First, could you try simply quitting and relaunching Chrome? If that doesn't help, could you try this please:

1. Quit Google Chrome
2. Go to 1Password and hold the Control and Option keys down. Click 1Password and choose Quit 1Password and 1Password mini from the menu.
3. Launch 1Password
4. Launch Google Chrome

Please let me know how that goes for you.

--
Jamie Phelps
Code Wrangler @ AgileBits
Fort Worth, Texas

thetizzo

This magical incantation seems to have worked for me. Thanks for the prompt and accurate response!

sjk

Hi @thetizzo,

Happy to hear that Jamie's magical incantation did the trick (pun intended? :lol:) and, on his behalf, you're most welcome. Cheers!

RCMjr

Quitting Chrome worked for me as well. Thanks!

littlebobbytables

Hello @RCMjr,

Glad to hear it helped :smile: