App stuck at loading.[solved]

Sean_Xie

When I loading the app,it stuck like that.
On another ios beta version(iOS11 public beta 3)，It is the same.
I tried to reinstall, but the problem remains the same.

How to solve this ？thanks.

===================================
update:
I reinstalled it and after a longtime stuck，it works.
I thinks it's ok now.

---

1Password Version: 6.8
Extension Version: Not Provided
OS Version: iOS 11 Developer Beta 5
Sync Type: Not Provided

Ben

Thanks for the update, @Sean_Xie. Glad to hear you were able to resolve the difficulty. If there is anything else we can do, please don't hesitate to contact us.

Ben

brianjhanson

I'm having the same issue. iOS 11.0 (public beta 4). Reinstalled the app but doesn't seem to have solved it. It just sits at the loading screen.

Ben

Hi @brianjhanson

Are you using the beta version of 1Password for iOS?

Ben

brianjhanson

Hey @Ben I am not, apologies, I didn't know there was one.

Either way, it started working this morning, but I did have to sign back in / hook my vault up again.

Let me know if there's any additional information I can provide to help you debug this, but for now it's working for me.

Ben

No need to apologize @brianjhanson. Glad to hear it started working. If you'd like to check out the beta (recommended, if you're going to run the beta OS) you can do so here:

Joining the 1Password for iOS Beta

I hope that helps. Should you have any other questions or concerns, please feel free to ask.

Ben