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Problems at just about every turn trying to set up 1Password on my iPad

Imageman
Imageman
Community Member
edited August 2017 in Memberships

1Password Latest version / iPad Pro 2017

Background

  • 1Password working fine on my Windows 10 PC
  • 1Password working fine on my iPhone 6+, touch ID works

Problems setting up 1Password on my new iPad Pro .

  • Successfully installed app.
  • When I open the app to log in I get the "Add Account" screen. I can log in there, arduously, but now I'm getting the "An SSL error..." screen and can't get past it.
  • I want to be able to use "Touch ID" on this device and emailed support (Thanks for the quick response support, appreciated), but the simple instructions don't follow screen options?

Minor point: I just signed up on this forum. At sign on I get the message "We couldn't confirm your email ..... so when I re-click the confirm email link I get "Your email doesn't need confirmation. Nice if I didn't have to deal with that when I sign on?

So far I'm not impressed, questioning sanity! Help Appreciated - IM

1Password Version: Latest
Extension Version: ?
OS Version: Windows 10
Sync Type: ?

Comments

  • Frank
    Frank

    Hi Imageman - I'm glad Greg was able to reply back to you. Sorry for the troubles and I'll be happy to help. Since we will be discussing specifics relating to your account, let's continue the conversation via email. I just replied back to you and I look forward to hearing from you soon.

    ref: DKD-82387-937

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