I cant get fingerprint access to work, forgot pass code

bayou6895
bayou6895
Community Member
edited August 2017 in iOS

I turned off iphone access locks (pin and fingerprint id) then I turned it back on and now I cant get fingerprint access to come up only option for pin number. Forgot pin and security question answer doesn't work. This e-mail address should be good for account. But that doesn't work to sign in with through website.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 10.3.3
Sync Type: icloud
Referrer: forum-search:I cant get fingerprint access to work, forgot pass code

Comments

  • bayou6895
    bayou6895
    Community Member

    SOLVED

  • AGAlumB
    AGAlumB
    1Password Alumni

    Glad to hear that all is well now, but if you could share what went wrong and how you were able to resolve it it may help others. Either way, we're here if you need us. :)

This discussion has been closed.