To protect your privacy: email us with billing or account questions instead of posting here.

How to delete everything and start over?

risatome
risatome
Community Member

I tried using 1password a while back but have since forgotten all secret key/master password information. I don't need to retrieve any of my past information or try to reinstate my account. All I want is to be able to create an entirely new account with 1password using my email address (I'm not going to create a new email just for this). Is there a way to do this?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @risatome: Thanks for reaching out. I’m sorry for the trouble! I've send the account deletion email, so you can just follow the instructions there to remove it so you can create a new account. Just be sure you save your Emergency Kit in case you need it in the future. I hope this helps. Be sure to let me know if you have any other questions! :)

This discussion has been closed.