will not fill or save passwords. I have password 6 but it now says do not recongnize my email?
Had same issue 2 wks ago. Using mac air 10.12.6 with chrome. Will not save or fill in passwords.
1Password Version: 6
Extension Version: don't know how to locate this.
OS Version: 10.12.6
Sync Type: not certain
Referrer: forum-search:will not fill or save passwords. I have password 6 but it now says do not recongnize my email?
Comments
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Hello @helpmethink,
The variety of possibilities is extensive enough that the quickest route is to ask for a diagnostic report. This link will guide you through the steps and has sections for the various supported versions of 1Password.
https://support.1password.com/diagnostics/
Please do not post your Diagnostics Report in the forums
The email address you will want to use is support+extension@agilebits.com.
Once you've sent the report you should received an automated response from us with a ticket ID. Can you post that here please to help us to keep an eye out for it. With access to the report we should be able to better assist you :smile:
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@helpmethink Thanks for sending in your report! We'll get back to you shortly. :)
ref: ZRR-77641-792
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