Worried about missing data after upgrade to Family account

Jonathan_Field
Jonathan_Field
Community Member
in Families

I have upgraded from a stand alone to family account. My old Primary vault has 351 items whilst the newly created private vault only has 121. Im worried I will loose data if I delete the old primary vault as the instructions suggest.

Can you advise?

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Referrer: forum-search:not all files have copied across when updating to family account

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Jonathan_Field: Definitely don't delete your original vault until you've transferred all of your data to your account. It's easiest to do this by migrating the data using the desktop version of 1Password, but you can also move items manually between vaults as needed. I hope this helps. Be sure to let me know if you have any other questions! :)

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