My Mac devices have stopped syncing new logins. What do I do?

janicesutter
janicesutter
Community Member
in iOS

I added new logins to my computer last night They are are not appearing on my Iphone or I Pad.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:syncing between Apple devices

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited September 2017

    @janicesutter: Unfortunately without some basic information it's hard to say what might be going wrong and how we might right it! Please tell me the OS, 1Password, and sync method you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action:

    Find your version

    The more information you can give, the better. For instance, have you already setup sync on each device? If not, that would explain why this isn't happening for you. Let me know what you find!

    ref: PPM-27579-867

  • janicesutter
    janicesutter
    Community Member

    Here is my version:

    1Password 6
    Version 6.8.1 (681006)
    AgileBits Store

    Extensions:

    Safari 4.6.9; Chrome 4.6.10.90; Firefox 4.6.10.90

  • Tully
    Tully
    1Password Alumni

    Hi @janicesutter – I notice you've emailed us at Support as well, so I've emailed you back just now and would like to continue the conversation there to avoid any confusion. Looking forward to getting things sorted – talk soon!

    ref: PPM-27579-867

This discussion has been closed.