pw not transferring to login screen even though it's stored in 1Password on iPhone

thomasframes

I changed a pw on my iMac, and it is stored in the latest version (6.8.1) 1Password on the iMac. It also shows up in !password on my iPhone (10.3.3). However, when I try to login to the (bank) app on my iPhone, the PW does not appear.

---

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:pw not transferring to login screen even though it's stored in 1Password on iPhone

Ben

Hi @thomasframes,

My apologies for the delayed reply. Thanks for taking the time to write in.

Which banking app is it that you're experiencing this difficulty with?

Please let us know.

Ben

thomasframes

Hi Ben:

'Tis I who should apologize. I didn't realize until after I'd posted my query that I should access any pw protected sites through 1Password, and not through the app's icon. Duh.

Paul.

Ben

Paul,

No worries. Thanks for the update.

There are actually a few different ways to connect to your accounts. Some services have added 1Password support to their apps:

AgileBits Blog | Apps ❤ 1Password

With these services you can tap the 1Password button directly within their app. For apps that have not added support you can either copy + paste from 1Password into their app, or access their website through Safari or 1Browser (the browser in 1Password):

Use the 1Password extension to fill in Safari and apps on your iPhone, iPad, and iPod touch - 1Password Support

I hope that helps. Should you have any other questions or concerns, please feel free to ask.

Ben