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Can't reactivate account: We can’t seem to connect to our payment processor..

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quickdraw6906
quickdraw6906
Community Member
in Memberships

Account frozen. Logged in. Clicked Billing. Click either account type button and get a dialog with the error message.
"We can’t seem to connect to our payment processor."

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Referrer: forum-search:Can't reactivate account: We can’t seem to connect to our payment processor..

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  • quickdraw6906
    quickdraw6906
    Community Member
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    Also, the time between button click and error message is measured in tens of milliseconds.

  • quickdraw6906
    quickdraw6906
    Community Member
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    Issue was Chrome on Mac (Sierra). Got it sorted with Firefox.

  • Jacob
    Jacob
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    Hey @quickdraw6906! Glad to hear you got things sorted out. If you see some other issues in Chrome, let us know and we can take a closer look. Cheers!

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