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Forgot Master Password - How to delete old account/cancel subscription?

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forgetmenot
forgetmenot
Community Member
in Memberships

I forgot my master password, so it seems I need to start over (individual account, monthly subscription). How do I cancel my old account so I don't continue to get billed?

Is there any other way for me to proceed with my existing account?

Thanks for your help!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Jacob
    Jacob
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    Hey @forgetmenot! Sorry to hear about the forgotten Master Password. I'm going to reach out to you via email so we can get things sorted out. Talk to you soon! :)

    ref: BUM-97232-531

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