Restore Member

jmurphyau
jmurphyau
Community Member
in Families

I deleted "pending comfirmation" in error for a family member that has been using their account for months. There was no warning so I didn't give it another thought until now that they cannot access their account on any device. They are not listed in members. There's no history so I can't see any restore member option.

How do I restore users account please?

1Password Version: 6.8.1
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Tully
    Tully
    1Password Alumni
    edited September 2017

    Hi @jmurphyau and welcome to the forum!

    I see where you've emailed us as well, so I've sent you a reply and we can carry on the conversation there. Looking forward to sorting things out!

    ref: LUQ-54292-145

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