1Password Icon Disappeared from iPhone [resolved by restarting iPhone]

wagross
wagross
Community Member
edited September 2017 in iOS

The 1Password icon has disappeared on my iPhone. When I try to download the app, the keylock comes up and I can log in to my account. But I can't figure out how to put the icon back on the phone.

1Password Version: 6.8
Extension Version: 4.6.11.91
OS Version: 10.12.6
Sync Type: dropbox

Comments

  • Corey_C
    Corey_C
    Community Member

    Hey there @wagross :)
    Well that is certainly strange. You say when you try to redownload the app from the App Store it simply opens the app? Have you tried rebooting your phone and seeing if that fixes it?

  • wagross
    wagross
    Community Member

    Brilliant! I can't believe I wasted hours without coming up with the old "if it doesn't work, just kick it." In any case, thanks for your help and prompt reply, Corey. Much appreciated.

  • Corey_C
    Corey_C
    Community Member

    It's surprising how often that solution still works, isn't it? :)

    My pleasure, I'm glad I could help. :+1:

  • Ben
    Ben
    edited September 2017

    Thanks for helping out here Corey! :+!:

    @wagross If there is anything else we can do, please don't hesitate to contact us.

    Ben

    ref: WDN-84214-924

This discussion has been closed.