master password issue

dasolomon
dasolomon
Community Member
in iOS

Hi. I apparently didn't note down the correct new master password and can still get in via Touch ID on iPhone. What is method to create new master password or just use last version? In the iPhone, it's asking for the new master password to change to new one thus stuck.

1Password Version: 6.8.1
Extension Version: Not Provided
OS Version: OS X
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited September 2017

    @dasolomon: If you create a 1Password.com account, you can migrate your data there. I'd recommend sticking with a 1Password.com membership since it's a much better experience, but if you don't want to you can then reinstall 1Password and copy your data back to a new local vault you create. Unfortunately there just isn't any way to recover/reset your Master Password, so you're lucky that Touch ID is still active. Let me know where you're at and we'll go from there!

    ref: JUT-72798-418

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