I have a family account I use on my iPad and now want my wife to have access on her mac
Need to know the steps to add my wife so she has access to all passwords on her mac. I currently use it on my iPad.
1Password Version: Not Provided
Extension Version: Not Provided
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Referrer: forum-search:Adding my wife to my family account
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Hi there @gsurbey :)
Thanks for writing in. Inviting your wife to your family account is easy. Simply log in to the 1Password.com web interface, click the "Invitations" tab on the side bar on the right and then enter her email. The process is outlined here.https://support.1password.com/family-sharing/
Once invited and then confirmed as a member of the family, she will have her own vault in which to store her own passwords as well as access to the shared vault where you can store things you both want access to, such as your netflix password, a shared bank account login, wifi passwords etc.
Hope that helps. Let me know if you run into any issues. :)
Corey0 -
Is the Ipassword.com web interface different from what I log into on my iPad to access Ipassword?
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Yes, this is done through your browser. Just checking, you do have a families subscription right?
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I am in my Ipassword and I cannot see any invitations tab on the sidebar.
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On the sidebar on the right, it should say: Dashboard, Members, Guests, Invitations, Vaults, Billing, Settings.
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My sidebar says Good Afternoon, then Home , then Billing. Yes I currently pay for a family subscription.
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When I look under billing it says I have an individual plan yet I am being charged $4.99 monthly for a family plan. Can you assist?
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Could you check the billing tab and confirm that for me? Or the Settings tab. That should give you the option to convert to a families plan if you haven't.
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Sorry I pay $3.99/month. The billing tab says I am on the Individual Plan billing through an Apple subscription. I don't see a settings tab.
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Ah, so you don't have a Families plan. That would explain things. Unfortunately, since you have it set up through an Apple subscription, I can't help you change that. You will have to wait for a member of the AgileBits team to assist you. Considering this will involve some private information and this is a public forum, I suggest you email them at support@agilebits.com.
Sorry I can't be of more help.
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@gsurbey: Sorry for the confusion there! it sounds like you've signed up for more than one account then — perhaps under different email addresses — and are paying for the family one. We don't have access to Apple's systems, but you can cancel the subscription through them for the one you don't need and we'll get the ball rolling to help you get things sorted out. Let me know where you're at and we'll figure it out together!
Edit: I see you've also contacted us separately via email. Let's continue the conversation there.
ref: HGA-58416-981
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