1Password hang and crash on Google Pixel (Oreo)

kuroikenshi
kuroikenshi
Community Member
in Android

I am on version 6.6 updated on August 23, 2017. I launch the 1Password app and type in my password successfully, 1Password opens to a black screen and hangs there until I click the back navigation button. At that point it crashes and the send feedback dialog box appears. I have to launch 1password one or two more times and login successfully before it opens and I can access my passwords. I've had this issue before in some previous updates (several months ago, unfortunately i don't have many details) but it was working without issue until i updated to Oreo, now the issue has reappeared. Help? Thanks!

Comments

  • peri
    peri

    Hi @kuroikenshi. The issue you're seeing is a bug in version 6.6.1. Our developers have fixed the issue in our latest beta, and you're welcome to try it out if you like.

    Otherwise, just swipe 1Password closed from your recents list when you notice the issue. When you relaunch, it should be back to normal. Let me know if you need anything else!

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