1password icon is gone
The 1Password icon dissappeared from my iPhone 6 screen and when I go to the App Store I can not reinstate it back to my phone screen.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Icon dissappeared from my iPhone 6 screen and when I access it on App Store can not bring it back to my iPhone
Comments
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Hi @joema9010 :)
That's no good. Have you tried restarting your phone? Sometimes your phone can get confused and icons go missing and restarting can often fix it. Give it a try. If that doesn't work, come back. :)0 -
Hi
Joema9010's 1Password version isn't stated and Apple has been deprecating 32bit Apps with the introduction of iOS 11. It may be another thought to consider. Also what is the iOS version?
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Hi @wkleem,
Even with 32 bit apps (such as 1Password 3) they aren’t completely removed from the device by installing iOS 11. You will however get a message like this when trying to launch it:
If you do a Spotlight search for 1Password does the app appear there?
Use Search on your iPhone, iPad, or iPod touch - Apple Support
If it does, it should also say which folder the app is in.
Please let us know.
Ben
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Oh Ben! Thank You! Thank You....10 Times!
I did what you suggested and I found it in one
of my boxes containing more than 3 icons.
My fault completely for not thinking of this
possibility!!0 -
Great! You’re very welcome. I’m glad to hear that was the case. :) If we can be of further assistance, please don’t hesitate to contact us.
Ben
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