I have 4 Apple products one is not in sync with the others

flyfishing
flyfishing
Community Member
in iOS

I have an IMAC, Mac Book Pro, IPAD, & IPhone7. I have only 1 primary vault for all devices. Use ICloud to sync.all devices The IPAD has a different total # of items and a different # of log ins. than the other 3 Apple products They all have 1Password 6.8.2 version. IPhone is 6.9 I don't understand why they're different.

1Password Version: 6.8.2
Extension Version: 4.6.11
OS Version: 11.0
Sync Type: ICloud
Referrer: forum-search:I have 4 Apple products one is not the same. # of items and log ins differ

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited October 2017

    @flyfishing: If you're not using the same Apple ID for iCloud on each device, they won't be able to sync that data with each other that way. Please follow these steps in this guide to help narrow down the problem:

    If you’re having trouble syncing with iCloud

    Alternatively, if you have multiple vaults on one or more devices, you may simply be syncing something you don't expect. Let me know what you find!

    ref: GGY-83781-673

  • flyfishing
    flyfishing
    Community Member

    Thanks for your response Brent, I will respond to your comments.
    I have only 1 primary vault and use ICloud to sync all devices.
    I have only 1 apple ID.
    I have reverified that I'm syncing in ICloud. My Apple ID has always been the same. I just don't know why the data in the IPad is different.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Thanks for getting back to me! Since you're already in contact with Brian via email, let's continue the conversation there to avoid any confusing back and forth. :)

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