iOS 11.0.2 with latest 1Password and latest Dropbox: No vaults found

seralat

I sync my 1Password data via Dropbox for all devices.

I'm running latest 1Password, 6.8.2, on all Mac computers. I'm also running latest versions of 1Password and Dropbox on a 2-year old iPad Mini. Up until this morning, I was running the latest version of 1Password and Dropbox on my iPhone 6s. All installations have worked and synced flawlessly.

Had to reset my iPhone 6s and reinstall all applications as a result of a problem with the phone. I've reinstalled 1Password and Dropbox, then tried to access my 1Password data by connecting it via Dropbox. When I try that, I receive a "No Vaults Found" notice.

My 1Password data is located at [Dropbox]/1Password.agilekeychain

I've tried deleting and reinstalling 1Password and Dropbox multiple times on my iPhone with different methods of connecting, but no joy:

• logging in to Dropbox first, then connecting with 1Password;
• launching 1Password without being logged into Dropbox, then connecting via the 1Password process;
• logging in to Dropbox and downloading the 1Password.agilekeychain folder to my iPhone before trying to connect.

None of these have worked.

It would be nice if this worked. Hope you can help

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1Password Version: 6.8.2
Extension Version: Not Provided
OS Version: iOS 11.0.2
Sync Type: Dropbox

Ben

Hi @seralat

Thanks for taking the time to write in.

Please try upgrading from the Agile Keychain sync format to the newer OPVault sync format:

How to switch to the OPVault format from Agile Keychain

Please let us know how it turns out.

Ben

seralat

Thanks. That worked. Perhaps you might add that to your install instructions for Mac?

Ben

Thanks for the update @seralat. Glad to hear that worked.

Perhaps you might add that to your install instructions for Mac?

We appreciate the feedback. This is not required in the vast majority of cases, which is why it isn't currently included in more basic instructions.

Ben