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My 1password has me a trial ?

janp3582
janp3582
Community Member

My account has me as trial expired


1Password Version: 6.8.2
Extension Version: Not Provided
OS Version: 10.12.6
Sync Type: iCloud
Referrer: forum-search:why am I being treated as a trial

Comments

  • janp3582
    janp3582
    Community Member

    My iPad version is working fine

  • AGAlumB
    AGAlumB
    1Password Alumni

    @janp3582: Unfortunately 1Password has no way of knowing whether or not you've purchased it unless you register the app with your license information.

    But the good news is that all you need to do is follow the instructions in the license email you received from your purchase and click the link to automatically install the license in 1Password to register the app and remove the trial restrictions. In that spirit, I've also resent your license information via email. I hope this helps. Be sure to let me know if you have any other questions! :)

This discussion has been closed.