move data from teams to individual account

katie_davis

i am part of a teams account - i need to move my data to an individual account and delete my data from the teams account

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:move from teams to individual account

katie_davis

im not sure what is supposed to go in this field

AGAlumB

@katie_davis: No problem! Just do the following:

1. Sign up for an individual 1Password.com account: http://1password.com/sign-up/
2. Sign into your new account in the app: https://support.1password.com/add-device/
3. (If you haven't already signed into the team account there, do that as well)
4. Move your data from the team account to your individual account: https://support.1password.com/move-share-items/
5. Remove the team account from the app (Settings/Preferences > Accounts)

I hope this helps. Be sure to let me know if you have any other questions! :)

katie_davis

i have both accounts open in different tabs; i can move/copy individual passwords but not all at once. and it only looks like i can move/copy to other vaults in the same account. HELP

katie_davis

you guys really need a live chat option . . . just some feedback

1. i figured out that you need to do these actions in the app - not in the web based system
2. to move everything (i want everything deleted from the current teams account) do i share? i only seem to have that options

katie_davis

okay new followup - i think its all done - i couldn't figure out how to do it from my mac app but from the iPhone app it was pretty self explanatory - not sure why the difference is so huge

khad

@katie_davis,

Thanks for following up to let us know everything is working well now. If it helps to move any other items now or in the future, here are the steps on your Mac (which I personally find easier than on my iPhone):

1. Open and unlock 1Password.
2. Select an item. Select multiple items by holding down the Command key and selecting them. Select all items in a list by pressing Command-A.
3. Choose Item menu > Share.

4. Select the vault where you want to move the item(s), then choose Move.

   

Those steps are from the Move items between vaults Brenty shared earlier.

If you have any other trouble or additional questions, let us know. We are always here to help! :)