Having trouble with Dropbox sync

vmukhin

This was working very well until some time ago. Now, I am repeatedly receiving the following popup:

Dropbox Authorization Failed
It appears 1Password is no longer authorized to connect to your Dropbox account. Tap 'Authorize' to reconnect to Dropbox.

When I tap on 'Authorize', I receive another popup, stating that

Internet connection not available
Please enable Wi-Fi or cellular data connection.

However, the Internet connection is fully turned on and available, and other apps on the phone are able to use it just fine.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 10.3.3
Sync Type: Dropbox

Ben

Hi @vmukhin,

I'm sorry to hear about the trouble syncing your 1Password data with Dropbox. We have a comprehensive guide to troubleshooting issues with Dropbox available here:

If you're having trouble syncing with Dropbox

Please try running through the guide and let us know how it turns out. :)

Ben