My chrome browser extension fails to launch

heyhoe30
heyhoe30
Community Member

I registered yesterday. I've tried the Web Proxy and the reinstall & restart troubleshoots, experimented disabling another extension or 2. No luck


1Password Version: Not Provided
Extension Version: 4.6.12.3
OS Version: Siera 10.12.6
Sync Type: Not Provided
Referrer: forum-search:My chrome browser extension fails to launch

Comments

  • Lars
    Lars
    1Password Alumni

    Welcome to the forum, @heyhoe30! Did you download 1Password for Mac from our downloads page and install it? If not, you'll want to do that. If you have done that already, follow-up with the Getting to Know 1Password steps, and don't forget to install the browser extension! Let us know how that works for you. :)

  • heyhoe30
    heyhoe30
    Community Member

    Done all that. Still fails

  • Lars
    Lars
    1Password Alumni

    @heyhoe30 - I'm sorry to hear that! However, I'm at a bit of a loss in terms of how to assist you without knowing a bit more than "still fails." Can you tell us a bit more about what steps you took, and what's not working the way you expect it to? At what point do things start going wrong, and in what way? Thanks in advance for the clarification. :)

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