Signed in to 1Password on iPhone, but none of the stuff I added from my mac is there

Govnr99
Govnr99
Community Member

I am a new user, I signed up and scanned the code on my phone, but none of the items appear on my phone that I have entered on my mac.


1Password Version: 7.0
Extension Version: Not Provided
OS Version: 11.1
Sync Type: Not Provided
Referrer: forum-search:Signed in to 1Password on iPhone, but none of the stuff I added from my mac is there

Comments

  • Govnr99
    Govnr99
    Community Member

    On my mac, everything shows up under "All Vaults" but when I click under specific vaults: personal, private, shared only 1 or 2 items are there. I don't know where the rest are stored.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Govnr99: Are they in a vault called "Primary"?

  • Govnr99
    Govnr99
    Community Member

    Something is way wrong. It is like there are 2 accounts. My personal account is now frozen while the "Randolph Family" vault and the Shared Vault are fine, but I added everything to the "Personal" account. Now I am completely frozen, I can't access any sites and I can get any email responses timely enough to help me. Basically lost a day of productivity. I think I should just cancel this since you locked me out of my own data.

  • Ben
    Ben
    edited December 2017

    Handled via email. :)

    Ben

    ref: DGX-45376-635

This discussion has been closed.