New Favorites View takes up too much space & too many clicks

nwalsh

I have 1Password version 7.0 for iOS. I’m updated to iOS 11.1. Been using it forever and generally love the utility of it! :)

The new view of favorites takes up too much space. It also takes extra gestures for me to get to the data I need.

I used to be able to see most of my favorites on one screen but the extra white space now means I have to scroll down more. That’s minor, and for the record I don’t like my most three recent items shown in this list either because it’s also forcing me to have to scroll down more.

The other issue is the new in-line showing of fields when you tap on a favorite. I’m on an iPhone 7 Plus and even with that over a third of the width of my screen in portrait mode is taken up by a useless non-button that says “Tap any field to quickly copy it”
Many of the usernames i have are quite long so you can’t even see the password field until you swipe to the left.

About half the time I’m looking up a password that I need to actually see to type in on my computer. Given that use case you’ve added extra clicks for me to actually view the password. Before I would just tap on the item and then again on the password and then “reveal”. Now I have to tap on the item, find the > button that is quite small. Tap it. Have the tap not quite work because I have fat thumbs apparently and it’s quite a small target. Then tap it again but more carefully. Then I’m finally into the item where I can reveal the password.

I would like a way to get directly into the item and not have to tap multiple times.

So far search results don't have this preview thankfully - please don’t add it there.

Thanks!

masterzone

Same here, I don't like the new favourites layout and the gestures I need to do now, let me explain:

Different from NWALS I've only five favourites into the screen so, the last visited items drive me crazy because the first items I see are these :( and another thing I don't like is the gesture to enter into the favorite item: I'm at the supermarket and I'm approaching to pay, I don't remember my Credit Card Pin, I open the 1Password and go to favourites...now I found:

four last items....ok...I jump these items and go down on list, now I found my Personal Card item, now I must tap into it and click on the arrow at the right to go into the card where pin is stored...very slow.

I think that this kind of gesture is useful for electronic use but now for explore for getting other fields as PIN number or something else. The 1Password is not only for password but is for other kind of important data.

Alex

Ben

Thank you both for the feedback! We’re always looking for ways we can improve the process, and can certainly take these points into consideration as we continue to evolve Favorites.

Ben

SiCo

I have come here looking for a fix to the same ‘problem’. Please return the favourites list to being just that. I open the app and instinctively know where the items I need are in favourites. Now they move all over the place and it’s very confusing!

Ben

Sorry to hear you’re not a fan of the new view, @SiCo. I’m sure we’ll be having discussions over the coming weeks as to how we can continue to improve this.

Ben

nwalsh

Looking forward to the evolution. Thanks!

AGAlumB

Likewise, thanks for the feedback! :) :+1:

Duane Williams

I hate the new Favorites. There is nothing wrong with having a Recents list, but make it a separate list. Recents are not necessarily favorites. I carefully constructed my Favorites list to fit on one screen without scrolling so I could access my favorites as quickly as possible. Now I’m frequently forced to scroll because some of the favorites I need most often are off the end of the list due to the addition of Recents.

Ben

Thanks for the feedback, @Duane Williams. We've heard a lot of feedback from customers in this regard and are working on improvements in the area of Favorites. :)

Ben

MrRooni

Good morning folks. I just wanted to pop in here and let you know that 1Password 7.0.1 is now available and includes the ability to control how many recents appear in the Favorites list. You can set this in Settings > General.

Dan Ridley Hallock

Is there any purpose to the new Favorites view / anything it does better than the old one? The primary changes seem to be the addition of Recents (which can thankfully now be turned off), making everything take up much more space, and making it take more taps and swipes to operate. For my most common operation in Favorites on iPhone — opening a favorited entry in 1Browser — what used to be two taps to open 1Browser and populate the login page is now a scroll (because we can't reorder favorites and they take up more room now), a tap, a swipe (because the button to open the Web site is now offscreen, with most of the space being taken up by a button that says “tap any field to quickly copy it,” even though that's only true for the username and password fields, not the URL), and another tap.

Maybe this is a framework for useful improvements in the pipeline. But in 7.0 it feels like you thought screenshots looked better with lots of whitespace and optimized for that instead of usability.

Ben

@Dan Ridley Hallock

Thanks for taking the time to share your perspective. I understand these changes may not work well for your current workflow, but consider that for other customers they may be a huge boon. Not everyone uses 1Browser. In fact I’d guess that the majority are using Safari with the 1Password extension. That said, we do appreciate the feedback, and will take it into consideration as we continue to plan improvements.

Thanks!

Ben

Dan Ridley Hallock

@Ben
That’s why I was asking what is supposed to be improved about this view. I understand some changes will benefit some use cases more than others.

I’ll concede Recents. But who benefits from the much lower information density, taking 1/3 of the screen width with a static label, and hiding the most critical elements behind an added tap and swipe?

Also if one of the design goals is to get people using Safari and the share sheet extension rather than 1Browser, why is the behavior of the URL button within a Favorite to open 1Browser? It’s actually harder now to send a URL to Safari.

AGAlumB

@Dan Ridley Hallock: The new Favorites view makes it way faster to grab individual fields from items. Before you used to have to view their details and often scroll a long way. You're not wrong that there's a tap and a swipe involved...but that's always been the case; now there's just less scrolling. I know this because I do it all the time. You also make a good point about information density, but we need to take into account the increasing breadth of screen sizes. There isn't going to be a perfect fit for everyone no matter what we do, so we're shooting for a happy medium. Can you tell me how it is harder to open a website in Safari? Certainly as long as we have 1Browser in 1Password, I think it makes sense that it's the default there. But there's nothing stopping you from using Safari instead.

Dan Ridley Hallock

@brenty

I'm not sure about "you used to have to scroll a long way." Aren't the fields exposed inline in the new Favorites view the same ones that were at the top of items in the old UI?

To open a Favorited item in Safari in the old UI, you tapped on the item, tap-and-hold on the URL, and choose Open in Safari.

In the new UI, to actually open the item requires expanding it and then hitting a fairly small target. The URL is also exposed in the expanded item (if you scroll to it), but the only action available on that button is to open it in 1Browser. This actually seems like a really bizarre choice to me in context: the big static text label says "Tap any field to quickly copy it," yet you can't copy the URL from the accompanying field; and you are deprecating 1Browser, yet you can't open in Safari from the new UI.

That said, if the goal is to make it faster to copy individual fields from Favorited items to the clipboard, I will give you time to improve the new UI and at least I appreciate having some understanding of the goal. I don't think the new UI improves on the old one for that goal in its current state but you guys have iterated well in the past. :)

AGAlumB

I'm not sure about "you used to have to scroll a long way." Aren't the fields exposed inline in the new Favorites view the same ones that were at the top of items in the old UI?

@Dan Ridley Hallock: Possibly. But it depends on what fields you're looking for, and how you've customized your items. I tend to take full advantage of 1Password's capabilities in this area. ;)

To open a Favorited item in Safari in the old UI, you tapped on the item, tap-and-hold on the URL, and choose Open in Safari. In the new UI, to actually open the item requires expanding it and then hitting a fairly small target. The URL is also exposed in the expanded item (if you scroll to it), but the only action available on that button is to open it in 1Browser.

Ah. That's what threw me off. When I want to do something in Safari, I usually just use Safari (or Chrome, Firefox, etc.) It sounds like you're starting in 1Password and then trying to have 1Password open Safari. If you force-touch a Favorite, that will open its details, where you can hold the URL and choose Open in Safari — just like you could open Safari from the detail view previously: there's no need to expand anything.

This actually seems like a really bizarre choice to me in context: the big static text label says "Tap any field to quickly copy it," yet you can't copy the URL from the accompanying field; and you are deprecating 1Browser, yet you can't open in Safari from the new UI.

That's an interesting point philosophically, and certainly if there are enough people that want to copy the URL instead of opening it (in 1Browser, from whence you can open it in Safari if you want) we may add that option. For now, it says "open website" and that's what it does. You can always open URLs in Safari from the details view as I mentioned above if you prefer that.

That said, if the goal is to make it faster to copy individual fields from Favorited items to the clipboard, I will give you time to improve the new UI and at least I appreciate having some understanding of the goal. I don't think the new UI improves on the old one for that goal in its current state but you guys have iterated well in the past. :)

Totally! I really appreciate your feedback on this. We put a lot of thought into how it's designed, but we can't account for all the different perceptions and use cases out there. So it really helps to hear your thoughts on this (and everyone else's). We'll keep iterating on the new design to make it even better. Thank you! :chuffed:

Dan Ridley Hallock

But it depends on what fields you're looking for, and how you've customized your items. I tend to take full advantage of 1Password's capabilities in this area. ;)

If you could flag custom fields to show in the expanded Favorites, I might have to start agreeing with you. I might be missing something, but it appears to me that it's only the predefined handful of fields that are always at the top of the details view, that appear inline in Favorites (username & password for Login items, name/number/PIN for credit cards, license key/version/name for software licenses, etc.).

If you force-touch a Favorite, that will open its details

Thanks for pointing that out. That's still a smidgeon slower than the old way but way less fiddly than the horizontal scrolling fields. I'd tried force-touching all the expanded bits but hadn't tried it on an unexpanded Favorite. :blush:

AGAlumB

If you could flag custom fields to show in the expanded Favorites, I might have to start agreeing with you. I might be missing something, but it appears to me that it's only the predefined handful of fields that are always at the top of the details view, that appear inline in Favorites (username & password for Login items, name/number/PIN for credit cards, license key/version/name for software licenses, etc.).

@Dan Ridley Hallock: Not referring to Favorites, but rather that I have a bunch of custom stuff in my item details. Favorites makes the most common fields more accessible now — and getting into the full item details is still easy, so I'd call that a win. :)

Thanks for pointing that out. That's still a smidgeon slower than the old way but way less fiddly than the horizontal scrolling fields. I'd tried force-touching all the expanded bits but hadn't tried it on an unexpanded Favorite. :blush:

Indeed, when I first started playing with the new version I was actually expecting to get a menu or something holding on a Favorite, but was pleasantly surprised when I could pop right into the details. I would have really been disappointed with the new tap behaviour otherwise! :lol: