I had Free version on my iphone. Got a new iphone and is asking for Secret Key!! I DONT HAVE!!!

Angemf
Angemf
Community Member
in iOS

I Also just subscribed with same email and 1password in order to merge. NOT working. PLEASE help! I need my passwords to do anything.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:secret key

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited November 2017

    @Angemf: Thanks for reaching out. I’m sorry for the confusion! We don't have your passwords. It sounds like you may be trying to login with an account, but you will only have one if you've signed up for a 1Password.com membership. That’s the only way you’ll have a Secret Key or Sign In URL, or be able to access your data through 1Password.com. Instead, you can use 1Password without an account you can sync your data from another device or create a new vault. I hope this helps. Be sure to let me know if you have any other questions! :)

    ref: CSM-55836-267

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