FaceID Unlock Animation is Too Long

harperlieblich
harperlieblich
Community Member

I just gotta say, I love 1Password! It makes using computers so much more humane. I even got my mother on it (she's really bad with passwords). I chose 1Password because you guys charge users actual money. I prefer being the customer instead of the product.

You guys are awesome, and this is a nitpick if anything...

The unlocking animation using FaceID on iPhone X feels really long. Every time I unlock the phone, it feels fast, but unlocking your app feels slow. Here's an example using Privacy.com for comparison: https://www.dropbox.com/s/f66gcpeqb49vnl0/FaceID-UnlockSpeed.mp4?dl=0

Between Apple's indulgent FaceID animation and your "vault opening" animation, it's around 4 seconds to unlock 1Password. For comparison, Privacy.com unlocks in about 2 seconds.

If you guys are doing some super-special security stuff that takes longer, that totally makes sense, but your animation makes me feel impatient every time I have to multitask with 1Password.

Cheers,
Harper Lieblich


1Password Version: 7.0.2
Extension Version: Not Provided
OS Version: iOS 11.1.1 15B150
Sync Type: 1Password.com
Referrer: forum-search:FaceID process takes too long

Comments

  • Hi @harperlieblich

    Thanks for the kind words! I’m glad to hear you’re finding value in 1Password.

    Your last paragraph hit the nail on the head, except it isn’t super secret. ;) During the animation 1Password is decrypting the information it needs in order to show you your item list (“overview” information).

    Ben

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