I'm having issues trying to add my wife as a family member to my updated family account

chet_noll
chet_noll
Community Member

I tried to do this from her iPhone but there's a bad defect that interrupts typing that says she's no longer authorized to reconnect to dropbox when trying to get at her master key.


1Password Version: 6
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I'm having issues trying to add my wife as a family member to my updated family account

Comments

  • chet_noll
    chet_noll
    Community Member

    How do I get to her Secret Key from an iPhone?

  • chet_noll
    chet_noll
    Community Member

    I'm having enough different issues with this process that I need phone support. There's no way I can resolve this with a slow response time on this forum.

  • chet_noll
    chet_noll
    Community Member

    Never mind, I figured it out on my own.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Sorry for the confusion there! I'm glad you were able to figure it out. We can't always reply within the hour, as this isn't a chat room, and we do not have a call center, but we're here to help if you have any questions. Cheers! :)

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