I just switched from I-phone to Android S8 can't access my 1 password app on the new device please h
I'm trying to setup 1 password on my new device Android S8 its asking for my email and password says the email address is invalid and won't let me sign on. however I can still get into it on my I phone. I'm lost please help
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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iphone 6 IOS 11.1.2 version 7.0.3
S 8 version unknown its the latest download on google play0 -
Hi @mikeafonso,
Thanks for taking the time to write in.
Are you using a 1Password.com subscription membership? If so your Emergency Kit will contain all of the information that you need to sign in:
About your Emergency Kit
If you are not, then your data is only stored on your device, and you'd need to manually set up syncing with Dropbox if you'd like to have your data on other devices:
Sync your 1Password data
I'd highly recommend checking out 1Password membership, though:
What are the benefits of a 1Password membership?
Move your existing 1Password data to a 1Password account
I hope that helps. Should you have any other questions or concerns, please feel free to ask.
Ben
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