Joining with new app download

LongTime
LongTime
Community Member
in iOS

Am removing 1p before travel (just saw note about safe vault) and tried to get secret code via email but not yet received yet. How do I get my info back when I download the app again?

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited December 2017

    @LongTime: DO NOT remove the app if you do not have your account credentials somewhere else! If you're using the standalone 1Password app, you will need to backup your data. Even with a 1Password.com membership, we don't have your Secret Key or any of the rest, so we cannot give them to you. You can always download the app, but that will not include your data. Without these, you will not be able to sign into your 1Password.com account again to access it. Do you have your Emergency Kit?

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