1Password not booting after High Sierra upgrade

coolandsmartrr
coolandsmartrr
Community Member

After upgrading my Mac to High Sierra, 1Password became incapable of starting up. Every time I click on the app icon, it crashes. I've attempted to install a fresh copy from 1password.com, but the same error persists. Because of this, even 1password mini doesn't work, so I can't access my login credentials for any websites.


1Password Version: 6.8.4
Extension Version: 4.6.12
OS Version: 10.13.1
Sync Type: Dropbox

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited December 2017

    @coolandsmartrr: Thanks for reaching out. I’m sorry for the trouble! What is the error you're seeing?

  • sjk
    sjk
    1Password Alumni

    Hi @coolandsmartrr,

    Just noticed you've also got an email conversation going with Lars so we'll continue it there to help get this resolved for you. Cheers!

    ref: DXP-42492-667

This discussion has been closed.