One-Time Password Problem

Duncan_M
Duncan_M
Community Member

I successfully setup a OTP for Amazon Web Services on my iOS device yesterday. Today I attempted to use a OTP on my Mac, but the field isn't present. I'm running the latest versions of the app on all devices, syncing is working, and the clocks on both devices show the same time. What am I missing?


1Password Version: 6.8.4
Extension Version: 4.6.12
OS Version: 10.13.2
Sync Type: Dropbox
Referrer: forum-search:One-time Password Mac

Comments

  • Lars
    Lars
    1Password Alumni

    Welcome to the forum, @Duncan_M! I can't say for sure; it could be a syncing issue, or it could be you have more than one login item for Amazon, and might be using a different one than you added the TOTP code to. Are you certain you're using the same item? How did you go about adding the TOTP code into the AWS item in iOS?

  • Duncan_M
    Duncan_M
    Community Member

    Followed the how-to guide on the AgileBits site. Short version - generated a new QR code in the AWS console, added it to 1Password using the camera on iOS and it worked.

  • Lars
    Lars
    1Password Alumni
    edited December 2017

    @Duncan_M -- wait, now I'm confused! Are you saying now things are working on your Mac as well? Or just that it worked on your iOS device?

    ref: ZUW-54513-751

This discussion has been closed.