iphone - thumbprint access option gone
Hi, I've come to use my 1password today and the option to unlock with my thumbprint has gone.
Unfortunately, I don't remember my master password - I do have my account key in the emergency pack
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:thumprint not available
Comments
-
Hmm - I logged in online...it accepted my master password despite rejecting it before (honest!) and now the app is working again with thumbprint?!!
0 -
@cathrynallison: A lot of times, the apps can interpret a connection problem the same way as incorrect credentials. They know they couldn't authenticate, but don't have a way to know why since they don't store your Master Password themselves. It may have been a network hiccup that led you down this path, but either way I'm glad all is well now! Do keep in mind Touch ID isn't a replacement for your Master Password you'll still need it in certain situations, so it's a good idea to jot it down somewhere safe. :chuffed:
0
