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My bank shows £3.99 being deducted monthly but 1Password page doesn't let me modify - or cancel!

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chesterd
chesterd
Community Member
in Memberships

I'm directed to login and click Billing but then get directed to Apple. 1Password does not appear on my iTunes subscriptions page. I'm not being billed by Apple. What's going on please?

I want to put my subs on hold. I'm new to 1 Password and I don't yet understand what I'm paying for.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Mac OS 10.12.6
Sync Type: Not Provided
Referrer: forum-search:can't see my subscription in iTunes

Comments

  • Ben
    Ben
    Options

    Hi @chesterd,

    Please send us an email with the details and we’d be happy to help. :) support@1password.com
    When you send the email you’ll get an automated response back with a Support ID. Please post that ID here.

    Thanks.

    Ben

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