Can’t find vault from old version

HogHunter
HogHunter
Community Member

I recently got rid of my iPhone and got a Samsung. I thought I had 1Password running on my iPad but I forgot it was a replacement. I need my old vault data but the version I had didn’t have a secret key. How Can I get that data?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @HogHunter: Do you have your 1Password data on another device still? If you do, you can sync it over. If not, you will need to start over. We do not have access to your data to give it to you. You will also only have a Secret Key if you signed up for a 1Password.com membership. If you've been using that already, all you need to do is sign in to your account on the new device to access your data. But you will need to have your credentials to do that, and we do not have those to give you either. Let me know what you have to work with and we'll go from there.

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