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Need account deletion so I can reinstall due to lost password.

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HippoMan
HippoMan
Community Member

I signed up for 1Password a while ago (not sure how many years ago), and I stopped using it. I lost my password info, and I cannot log in any more. I want to start using 1Password now, and I think the only way I can get it going again is for my account to be deleted, and for me to sign up again for a new account. I'm willing for all the saved info within my 1Password repository to be totally destroyed. I don't need any of that info.

The email I am using here on this forum is the same email I associated with my 1Password account.

I have the first 8 or 9 characters of the secret key, and that's it.

Can anyone help me? Thank you very much.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Hi @hippoman,

    I've sent you an email so that we can handle that there.

    Rick

    ref: XEX-69426-483

  • HippoMan
    HippoMan
    Community Member
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    PS: I lost the original Emergency Kit, also.

  • HippoMan
    HippoMan
    Community Member
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    I have replied to the email. I am very impressed with your speedy reply!

  • AGAlumB
    AGAlumB
    1Password Alumni
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    Glad Rick was able to help! It sounds like you should abe all set, but we're here for you if you need us. :chuffed:

This discussion has been closed.