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I had a license... just purchased membership. Can't get old license date to migrate

janisglenn
janisglenn
Community Member
in Memberships

I have had a license for quite some time. Running Mac OS X, and 1password 6. Just purchased a membership, but can't get old license data (logins etc) to show up on iPhone ap

1Password Version: 6
Extension Version: Not Provided
OS Version: osx
Sync Type: Not Provided
Referrer: forum-search:I had a license through Agile bits, now just purchased a membership. can't get data from desktop

Comments

  • rickfillion
    rickfillion
    edited December 2017

    Hi @janisglenn,

    Did you add the account to 1Password for Mac and migrate your items from your Primary vault to the new Personal vault?

    And did you add the account to your iPhone and remove the Primary vault there?

    Rick

    ref: ARR-77342-998

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