I've lost my Emergency Kit

Adam1987

I've lost my emergency kit, so I cannot sign in to my account. What can I do?

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1Password Version: Not Provided
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AGAlumB

@Adam1987: Thanks for getting in touch. I'm sorry to hear that. Do you not have access to any of your authorized devices? If you do, you can get your account credentials in the app under Preferences/Settings > Account, or in the web interface:

https://start.1password.com/profile

You can also create a new Emergency Kit from there. Let me know if that helps!

Adam1987

I don't have any authorized devices :( Could you please delete my account?

Ben

@Adam1987,

We cannot but we may be able to assist you in doing so. Please send us an email to support@1password.com from the email address registered to your 1Password account with your request and we’ll be happy to help.

Thanks!

Ben

AGAlumB

@Adam1987: I'll follow up with you via email shortly.

Adam1987

Please cancel my membership as soon as possible!
Thanks

Ben

We’ll continue the conversation via email. Thanks!

Ben

Adam1987

I was begging you to cancel my membership and subscription in the last 3 days, because I have no more access to my data. I would like to ask you again to cancel them. I don't need 1password families or teams (which you offer me to solve the problem but it's impossible without my secret key). I would like to forget 1password and Agilebits forever. You have access to my credit card data but I don't want to use 1password anymore and pay for them. So again, please cancel my subscription!

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1Password Version: Not Provided
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Ben

@Adam1987

I’ve replied to your email.

Ben

ref: MUJ-27397-995