How to use same email to the new account

vhaveja

Hi, i have lost my secret key and do not have device where to sign in. I would like to create new account but with the same e-mail (the same i use in this forum) and i cant because "account with this email already exist"... Is there a way to somehow delete old account just with master password? Do i have to create new email to create new 1password account?

Thanks

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Ben

Hi @vhaveja

I'm sorry to hear about the trouble. We may be able to assist you in deleting the old account. Please email us from the email address your account is registered under at support@agilebits.com with your request. When you email in you'll get an automated email back from BitBot with a support ID. Please post that ID here.

Thanks!

Ben

vhaveja

Hi @Ben ,

the id is #QBT-65837-688

thank you

Ben

Great. Thanks. We'll continue the conversation by email. :+1:

Ben