MacBookPro account passwords not synching with same accts on IOS

dburgundymorgan
dburgundymorgan
Community Member

Just signed up and downloaded the apps and extensions on my three devices: MacBookPro, iPad, and iPhone.

Everything seemed to go OK, and I created random generated password for bank account on MacBookPro. I can access my bank account on my MacBookPro, but when I select my bank account using the IOS app, it gives me the option to click on Logins, then select the bank account but then it just goes to a drop down menu for the bank account that allows editing, but no access to may actual bank account. It only offers a link to the bank website, that then gives me a BLANK section to hand-type in the randomly generated password created by 1password.

There does not seem to be any way to have the password populate in the "password" section to open my bank account. I've been trying to find a way to fix this for over an hour now.

Please help. This is seriously frustrating.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:not syncing with ios

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited January 2018

    @dburgundymorgan: Thanks for reaching out. I’m not sure I understand what you're trying to do here. Could you please clarify what you're seeing? If it's simpler, take a screenshot of this. To include it in your reply, simply click the document button in the top of the comment field, and select the file you wish to share:


     
    Just be sure not to post anything sensitive, as this is a public forum. Also, what is the URL for the site you're trying to login to? Thanks in advance!

    ref: YDA-44795-149

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