1password

blessme
blessme
Community Member

Please my phone have issues and the apps including the authenticator wape off, and I used 1password on one of my account. I have tried using the authenticator but is not working. They said the totp field is required and I don't know about this totp field please help me

Comments

  • blessme
    blessme
    Community Member

    Please reply my post thank you

  • AGAlumB
    AGAlumB
    1Password Alumni

    @blessme: Thanks for getting in touch. It sounds like you're trying to use 1Password on a phone, but unfortunately without some basic information it's hard to say what might be going wrong and how we might right it! Please tell me the OS, 1Password, and device versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action:

    Find your version

    The more information you can give, the better. For instance, did you setup a TOTP login for a website in 1Password already? Thanks in advance! :)

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