My iOS 1 password gives me no where to login. Neither code or finger print

sks
sks
Community Member
in iOS

Can anyone tell me why my iOS 1 password quit giving me a way to login? And, how to fix it

Comments

  • Lars
    Lars
    1Password Alumni
    edited January 2018

    @sks Sorry for the trouble! However, I'll need a bit more information before I can assist you. What device(s) do you have 1Password installed on, and on your iOS device, what version of iOS and of 1Password are you running?

    When you say "quit giving me a way to login," what do you mean, exactly? When you open 1Password on that device, what do you see? The first thing I'd recommend doing is force-quitting 1Password on your iOS device - this may solve the issue right there, but if it does not, can you answer the above questions for us, so we have a better idea of what you're seeing and what may have gone wrong? Thanks in advance.

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