my 1Password won't lock. I can just close it and click on it to open?

rchenier
rchenier
Community Member
edited January 2018 in iOS

when i first open it after its been closed i just need to press on the lock symbol to open it. Then after that if i go out of it (by hitting the home button) and try and go back in it then asks me for my thumbprint. If i swipe the app closed and open it again i can just press the lock symbol to open it again. So essentially if I lose my phone anybody could access all my passwords.


1Password Version: 7.0.4
Extension Version: Not Provided
OS Version: IOS 11.2.1
Sync Type: Not Provided
Referrer: forum-search:my 1 password won't lock. I can just close it and click on it to open?

Comments

  • Hi @rchenier,

    Thanks for taking the time to write in.

    It sounds like the 1Password > Settings > Security > Lock on Exit setting would help here. Please try toggling that ON and let us know how it turns out. :)

    Ben

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