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Double billing for 1PW

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jhoufek
jhoufek
Community Member

I downloaded 1PW from the Apple Store, and then also went to the Agilebits site and signed up there. I have now been billed by both parties ! I understand that I am the source of confusion, but don’t want to pay for the app twice ! Help !


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @jhoufek: Thanks for reaching out. I’m sorry for the confusion! Unfortunately this isn't really something we can discuss on a public forum since it involves sensitive purchase information, but if you'll send us the details at support@1password.com with any receipts and post the Support ID you receive here, we'll be happy to help. :)

  • jhoufek
    jhoufek
    Community Member
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    Will do.....thanks again, Brent !

  • AGAlumB
    AGAlumB
    1Password Alumni
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    :) :+1:

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