Login deleted when synchronised between iPhone and MacBook

cc2016
cc2016
Community Member
in iOS

I entered a new login on my iPhone and then synchronised 1Password on my iPhone and MacBook and then the login disappeared from both. My phone is a iPhone 6s with 1Password 7.0.4

1Password Version: 6.8.5
Extension Version: Not Provided
OS Version: OS 10.13.2
Sync Type: WLAN

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @cc2016: Thanks for reaching out. I'm sorry to hear that. Are you certain it's really gone? Keep in mind that even if it was not saved, you may have a Password item with the generated password. Be sure to check all of your vaults.

    Do you have a backup of your data you can restore from?

    1Password backups

    Can you tell me the exact steps you took? Thanks in advance!

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